Insurance Claims Processing
How instant claim settlements increased customer satisfaction by 78% and reduced processing time by 85%
Before vs After Root
See the dramatic difference Root's instant payment infrastructure makes for expert networks.
Traditional Claims Processing
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Settlement Time
14–21 days
Fraud Detection
Manual
Customer Satisfaction
Low (60%)
Operational Costs
High
Compliance & Reporting
Error-prone
Root Instant Claims Processing
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Settlement Time
Same day
Fraud Detection
Automated
Customer Satisfaction
High
Operational Costs
25% Savings
Compliance & Reporting
Fully integrated
CASE STUDY
Company
SecureLife Insurance
Industry
Insurance & Financial Services
Impact That Speaks for Itself
The implementation delivered measurable improvements across all key performance indicators within just 6 months.
85%
Processing Time Reduction
+78%
Customer Satisfaction
60%
Operational Cost Savings
$2M
Annual Savings
THE CHALLENGE
Slow claims and manual processes
frustrated customers and raised costs
Lengthy Settlements
Average claim settlement took 14–21 days, causing dissatisfaction among customers.
Error-Prone Verification
Manual checks led to frequent delays and increased risk of human error.
High Operational Costs
Paper-based workflows drove up administrative expenses.
Customer Churn
Slow claim resolution contributed to customers switching to competitors.
Regulatory Pressure
Growing demand for faster, more transparent claim processes.
THE SOLUTION
Instant claim payouts.
Built-in verification, real-time compliance.
Built-in verification, real-time compliance.
Modern infrastructure enabling fast claim settlements through automation and fraud protection — at scale for insurers.
Automated Claim Verification
Claims are automatically verified using AI, minimizing human error and speeding up resolution.
Key Benefits
AI-powered fraud detection
Fewer delays due to manual reviews
Real-Time Payouts
Approved claims are instantly paid out to customer bank accounts.
Key Benefits
Same-day transfers to bank accounts
No more lengthy claim wait times
Seamless & Compliant
Real-time claim tracking, policy system integration, and audit-ready reporting ensure compliance.
Key Benefits
Live claim status notifications
Automated audit trails & regulatory compliance
Trusted payment partner of leading global banks
Need clarity on ROI?
We’ve created a personalised guide to help businesses like yours measure returns on payout improvements.